All orders are shipped with the United States Postal Service. We always include a tracking number once your order is shipped.
Shipping Options available at checkout:
First Class Mail-normally arrives in 3-5 business days *Free with $35 or more*
Priority Mail-normally arrives in 2-3 business days *Free with $100 or more*
Priority Express Mail-Guaranteed 1-Day or 2-Day expedited shipping
International First Class Mail arrives in 7 to 21 days
International Priority Mail arrives in 6-10 business days
International Priority Express Mail arrives in 3-5 business days
* Domestic US Priority Express Mail is the only Guaranteed expedited delivery method. All other shipping times are estimated.*
Please be aware during holidays shipping times can be delayed and may take a longer to arrive.
SHIPPING HAS BEEN SLOWER LATELY. INTERNATIONAL PRIOIRTY EXPRESS HAS BEEN HEAVILY DELAYED. PLEASE BE PATIENT.
Please make sure you have the CORRECT ADDRESS on your order.
Star Map Jewelry is not responsible for an order going to the wrong address if the address is on the order. If you have put the wrong address on the order please contact us ASAP so we can make sure the order is sent to the correct address.
Customs, Duties and Taxes
Star Map Jewelry is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Star Map Jewelry is not liable for any products damaged or lost during shipping. If you received your package damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Currently we only ship to the US and Canada.
Our address is: PO Box 61771, Irvine, CA 92602